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Help Topics/Frequently Asked Questions

Answers to some of the questions you may have about using Enthusem! If you can't find what you're looking for here, feel free to submit a ticket!

Topic (34) Comments Views Latest activity
Can the alert emails go to multiple email addresses? 0 26  by Enthusem
What email address do the alert emails come from? 0 114  by Enthusem
My pickup page or attachment looks good on one computer but not another, what can I do to fix? 0 112  by Enthusem
How can I test my attachment and/or pickup code? 0 169  by Enthusem
Why can't I upload my photo? 0 561  by Enthusem
I created my own header image for my cards but when I look at the preview I see two URLs printed, www.enthusem.com and the URL for my pickup page, how do I fix that? 0 183  by Enthusem
I used the template and created a new header image. I uploaded it into the system and the image shows under template settings BUT when I create a card and preview it, the image is not there. 0 234  by Enthusem
I want to add a header and footer but I don't see that option anywhere. 0 159  by Enthusem
I'm not a graphic designer but I'd like to create images for my cards, how do I do that? 0 158  by Enthusem
There are other people in my office that I’d like to have access to the system, is that possible? 0 546  by Enthusem
When I look at my proof why does it say ABC123 for the pickup code? 0 151  by Enthusem
I love your site but I’d prefer my recipients to pick up their attachments somewhere else, like on my site. Is that possible? 0 676  by Enthusem
I'm not getting my alert emails. 0 149  by Enthusem
I want to add a custom pickup page but I don't see a link to do this in the dashboard. (This would be the same for adding other users) 0 184  by Enthusem
I setup my own custom pickup page but I still see www.enthusem.com on my cards, what did I do wrong? 0 180  by Enthusem
I just bought credits from you but I can't share them with other users, how do I make it so they can all have access? 0 142  by Enthusem
My sales people are located at different locations; can they all have their own return addresses? 0 140  by Enthusem
How do I create a CSV file? 0 132  by Enthusem
How many characters can I have in my message? 0 178  by Enthusem
When will I see the bulk of my responses? 0 166  by Enthusem
Can I mail Enthusem cards outside the US? 0 464  by Enthusem
When will I start to see responses? 0 163  by Enthusem
What day is the best day to mail? 0 195  by Enthusem
I keep my contacts in Outlook, can I mail from there? 0 251  by Enthusem
Why is my text upside down on the proof? 0 412  by Enthusem
I'd like to resell Enthusem, do you have a partner program? 0 442  by Enthusem
What is the size of an Enthusem card? 0 461  by Enthusem
What's an affiliate and how do I become one? 0 382  by Enthusem
My mailing list won't upload, what am I doing wrong? 0 449  by Enthusem
What’s the difference between a pickup page and an attachment? 0 559  by Enthusem