Sometimes mailers fail as part of a batch, for example: the Mailer Template uses a website screenshot and the contact doesn't have a website on their contact record or Enthusem is unable to find a social media profile image based on the contact's email address.
You can retry sending those failed mailers using a different Mailer Template.
- Let your mailers finish on the Batch Review screen
- Click Failed
- Next to Retry click the down arrow
- Select the Mailer Template you would like to use for the Failed Mailers
- A new batch will begin
- If you have Failed Mailers again, you can continue to repeat this process
Note: this feature is only available from the Batch Review screen.