The Enthusem Process - Training

This is the Enthusem process from the recipient and sender point of view.

Recipient receives printed card

• Recipient receives a greeting-card-style-card in the mail
• It has a personal image on the front
• Includes sender’s name and contact info in the signature (if this was setup)
• Card message can/should be personal in nature

Recipient goes online

• Recipient follows instructions on the inside top panel of the card
• Visits custom pickup page and enters their unique code that’s printed on the card 

Recipient watches video

• Recipient watches video 

Sales rep notified

• When recipient enters their pickup code, sender receives an instant email notification
• Sender should follow up within 3-5 minutes of receiving the email alert
• Alerts are from alerts@enthusem.com
• Subject line reads “Enthusem Pickup Alert – [RecipientName] – [RecipientPhone]” 

Recipient Schedules a Meeting

If we set up a video landing page for you, there is an option to have a scheduling form. If this form is used, the following will result.

• Recipient schedules a meeting using the form on the video landing page
• This will not happen every time
• Leads should be followed up on whether or not a meeting was scheduled
• Sender will receive an email alert if meeting is scheduled
• Alerts are from alerts@enthusem.com
• Subject line reads “Meeting Request from [RecipientName]”